Return & Refund Policy
Website: https://trailerpool.store/
Business Name: TRAILER POOL
Location: 908 NE Columbia Blvd, Portland, OR 97211, United States
At TRAILER POOL, we are committed to providing quality products and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 calendar days from the date of purchase to request a return. To be eligible for a refund, the following conditions must be met:
- The product must be returned in its original packaging.
- The product must be unused and undamaged.
- A receipt or proof of purchase must be provided.
Returns that do not meet these criteria may not be eligible for a refund.
Refunds
Once we receive your returned item and inspect its condition, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within a reasonable timeframe.
Please note:
- Items on sale are not eligible for refunds.
- Shipping and handling charges are non-refundable unless the return is due to our error.
Exchanges
If you wish to exchange a product for a new one, please contact us at info@trailerpool.store. Exchanges are subject to product availability and must meet the same return conditions listed above.
Contact Us
For any questions regarding this Return & Refund Policy, please reach out to us at: 📧 info@trailerpool.store